Policing Matters

Your greatest asset isn’t equipment — it’s your people

Editor’s Note: Join Lexipol, Police1 and our partners for First Responder Wellness Week from March 23-27, 2026. Each day, we’ll provide webinars, articles, videos and more, all within the overarching theme of being “Total Wellness. True Readiness.” Register for five wellness webinars now.

We say it all the time — our people are our greatest asset. But if that’s true, why do we spend more time maintaining vehicles than we do maintaining the people driving them? In this special episode of the Policing Matters episode, Aaron Zamzow from FireRescue1’s Better Every Shift podcast takes over to talk to Gordon Graham about what’s missing in how agencies approach wellness, leadership and long-term performance — and what needs to change.

From the stigma around mental health to the reality of financial stress and leadership blind spots, Gordon keeps it simple and direct. Take care of your people early, or deal with the consequences later. His “10 Fs” framework isn’t theory — it’s a practical way to think about how first responders actually live and work.

About our sponsor

This episode is sponsored by BLTN, Powered by Multitude Insights. Better bulletins solve crimes. BLTN is the nationwide intelligence-sharing platform built by law enforcement, for law enforcement. One centralized system to create, distribute, and analyze bulletins—connecting agencies in real time so critical intel reaches the right people when it matters most. No more inbox sprawl, no more missed leads—just faster coordination and better outcomes. Visit multitudeinsights.com to see how agencies are closing more cases, faster.

When less-lethal options disappear: What the LAPD 40mm ban means for crowd control

What happens when a key less-lethal tool disappears from the public order toolbox? A recent federal court order halting LAPD’s use of 40mm projectile launchers has reignited a national debate about crowd control, use of force policy and the limits of modern policing.

In this episode of the Policing Matters podcast, host Jim Dudley sits down with Joshua Coleman of the California Force Instructors Association and retired Berkeley Police Captain Spencer Fomby, Chair of the National Tactical Officers Association’s Public Order Section, to unpack the ruling and its broader implications for agencies across the country.

Drawing on decades of experience in protest response, use-of-force training and courtroom testimony, Coleman and Fomby explore how removing intermediate force options can leave officers with fewer safe alternatives when protests turn violent. They discuss the training gaps that often lead to misuse of less-lethal tools, the growing influence of litigation and policy reform on police tactics, and the difficult balance between community expectations and operational reality when unrest escalates.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

How three cities built a future-focused police leadership academy

We talk constantly about training in law enforcement, but are we investing enough in leadership? Tactical skills are reinforced from the academy through specialty assignments, yet the challenges facing today’s agencies demand more than operational competence. Ethical judgment, resilience, culture building and strategic thinking are now mission-critical. In this episode of Policing Matters, host Jim Dudley sits down with leaders from three major agencies who decided to tackle that gap together.

Chief Paul Noel of the Knoxville Police Department, Deputy Chief Emily McKinley of the Louisville Metro Police Department and Captain Michael Vaughn of the Nashville Metropolitan Police Department break down the creation of the Tri-City Police Leadership Academy. They discuss how the idea evolved from the DC Police Leadership Academy, how three chiefs aligned on vision and funding, what three weeks of “future-focused leadership” actually looks like, and how the program is shaping sergeants, lieutenants and professional staff to lead through culture change, crisis and complexity.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

How Overland Park is preparing for the 2026 World Cup spotlight

When the 2026 FIFA World Cup comes to Kansas City, the operational impact will extend far beyond the stadium. Surrounding communities like Overland Park, Kansas, are preparing for large-scale watch parties, transportation hubs and an influx of international visitors — all while maintaining day-to-day patrol operations.

In this episode of Policing Matters, Major Kyle Livengood of the Overland Park Police Department talks with host Jim Dudley about how his agency is coordinating with local, state and federal partners to build a comprehensive safety and security plan for one of the world’s largest sporting events.

The discussion explores staffing constraints, intelligence sharing through regional fusion centers, the launch of a new real-time information center and the challenges of managing heat, alcohol and language barriers during a global event. It also underscores the “team of teams” approach guiding preparations across the Kansas City metro and the lessons agencies nationwide can apply to capacity planning, mutual aid and interagency coordination when a major event comes to town.

About our sponsor

Flock Safety works with more than 5,000 law enforcement agencies nationwide, delivering real-time intelligence through a holistic ecosystem of technology designed to keep officers safe, reduce crime, and build stronger communities. And if you’re looking for real stories from the front lines — how your peers are using these tools to shape the future of safety in their cities — tune in to Flock’s “Real Time Policing” podcast. Watch episodes on YouTube or tune in wherever you get your podcasts. Click here to view.

From research to roll call: Testing hotspot policing in the real world

Every agency has them – the problems that keep the chief’s phone ringing and the community demanding action. The instinct may be to borrow a strategy from a neighboring department or pull a promising model off a research website. But turning theory into practice is rarely plug-and-play. On this episode of the Policing Matters podcast, host Jim Dudley speaks with Lt. Matt Barter of the Manchester (New Hampshire) Police Department about applying hotspot policing research to quality-of-life issues – and what agencies can learn when the results aren’t what they expected.

Barter’s team targeted high-call areas for quality-of-life complaints using scheduled 15-minute hotspot patrols, density mapping and matched comparison areas. Officers increased directed patrol activity by roughly 80%, engaged businesses and focused on place-based prevention. Calls declined in the target areas – but they declined even more in untreated comparison areas. The takeaway: Without a true counterfactual, agencies risk declaring success too soon. Barter explains why transparent evaluation, cross-agency collaboration and iterative problem-solving matter more than claiming a quick win – and how patrol leaders can better align data, deployment and real-world conditions.

About our sponsor

This episode is sponsored by BLTN, Powered by Multitude Insights. Better bulletins solve crimes. BLTN is the nationwide intelligence-sharing platform built by law enforcement, for law enforcement. One centralized system to create, distribute, and analyze bulletins—connecting agencies in real time so critical intel reaches the right people when it matters most. No more inbox sprawl, no more missed leads—just faster coordination and better outcomes. Visit multitudeinsights.com to see how agencies are closing more cases, faster.

Breaking ground, building trust: A Black woman’s 40-year career in policing

In this episode of the Policing Matters podcast, host Jim Dudley sits down with Brenda Tate, a trailblazer whose 40-year career with the Pittsburgh Bureau of Police unfolded at a time when few women wore the badge and even fewer Black women were in uniform. Tate reflects on breaking barriers in the 1970s while navigating racism, sexism, personal loss and addiction — experiences she chronicles in her memoir, “Journal of a Black Woman in Blue: Navigating Abuse, Addiction, Racism, and Society.” Her story offers a candid look at survival, service and what it takes to rebuild trust, purpose and identity in policing.

Handpicked for both witness protection and dignitary protection, Tate earned the confidence of department leadership during some of Pittsburgh’s most challenging years. She helped establish the city’s witness protection unit amid escalating gang violence, applying both tactical skill and lived experience to protect vulnerable witnesses. Later, her work in dignitary protection placed her alongside presidents, world leaders and civil rights icon Rosa Parks — assignments that highlighted the quiet responsibility and professionalism behind the scenes. For Tate, these roles were more than career milestones; they affirmed that perseverance and accountability can redefine both reputation and self-worth.

About our sponsor

This episode is sponsored by BLTN, Powered by Multitude Insights. Better bulletins solve crimes. BLTN is the nationwide intelligence-sharing platform built by law enforcement, for law enforcement. One centralized system to create, distribute, and analyze bulletins—connecting agencies in real time so critical intel reaches the right people when it matters most. No more inbox sprawl, no more missed leads—just faster coordination and better outcomes. Visit multitudeinsights.com to see how agencies are closing more cases, faster.

Policing New York at the brink

In 1990, New York City was a place many Americans were afraid to enter, let alone police. More than 2,600 homicides in a single year, open-air drug markets, violent subway platforms and neighborhoods ruled by fear defined daily life. What followed would become one of the most debated eras in modern policing — aggressive enforcement strategies, the expansion of stop, question and frisk, and a leadership-driven push to reclaim the streets. Decades later, those years are still argued in classrooms, courtrooms and police roll calls across the country.

On this episode of the Policing Matters podcast, host Jim Dudley is joined by NYPD Detective Tom Smith, who lived that history from the inside. Smith joined the department in 1990 and was assigned to West Harlem’s 30th Precinct, one of the city’s busiest and most dangerous commands at the time. From anti-crime plainclothes work and gun arrests to major narcotics investigations, DEA task force operations and a post-9/11 deployment to Afghanistan, Smith’s career spans local street enforcement and international investigations. He shares what policing looked like before the crime drop, how leadership and coordinated prosecution mattered, and what today’s officers face in a very different New York City.

Tom Smith is co-host of The Gold Shields Show podcast. Connect with Tom online: LinkedIn, Facebook, Instagram.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Unlocked doors, new rules: One sheriff's high-risk jail experiment

Running a jail can feel like a fixed equation: hire staff, manage the facility, keep order, repeat. But Pinal County (Arizona) Sheriff Ross Teeple decided the “that’s just how incarceration is” mindset was fueling the same cycle of violence, lockdowns and repeat offenders. His response was as simple as it was controversial: open an entire pod 24/7, pull the detention deputy out of direct supervision, and see whether a responsibility-based model could change behavior, culture and outcomes. The experiment became the focus of Netflix’s “Unlocked: A Jail Experiment” and sparked a larger conversation about what risk leadership looks like inside corrections.

In this episode of Policing Matters, host Jim Dudley talks with Teeple about how the plan moved from idea to execution, including stakeholder meetings, staff skepticism, and safeguards designed to keep deputies and inmates safe while still testing a real operational shift.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

What the Palisades fire taught police about resilient communications

Most agencies have a communications plan — until the plan becomes the incident. In this episode of the Policing Matters podcast, host Jim Dudley digs into a reality many departments don’t fully plan for: what happens when cellular networks overload, land mobile radio coverage breaks down and agencies struggle to communicate at the very moment demand is highest.

Jim is joined by LAPD Commander Randy Goddard, the acting commanding officer and chief information officer for the department’s Information Technology Bureau. Goddard also served as an incident commander during the Palisades fire and will lead LAPD’s Incident Management Team 1 for upcoming global events, including the 2026 FIFA World Cup and the 2028 Olympic and Paralympic Games. He explains what unified command looked like when key systems failed, why “coverage” is not the same as “capacity,” and what redundancy and manual backups need to look like in modern policing.

Commander Goddard is a featured contributor to Police1’s “26 on 2026: A police leadership playbook.” Download your copy here.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.

Why improv might be policing's most overlooked communication skill

Every officer remembers that first call where nothing went according to plan. Voices raised, emotions running hot and no checklist that fully fits the moment. Policing demands more than memorized scripts and policy citations. It requires presence, awareness and the ability to read a room in real time. On this episode of the Policing Matters podcast, we explore why those human skills matter more than ever and how officers can develop them without sacrificing professionalism or safety.

Jim Dudley is joined by Sergeant Alex Mann of the Norfolk County (Mass.) Sheriff’s Office in Massachusetts, author of “The Law of Improv for First Responders.” With nearly three decades in corrections and more than a decade performing improv and stand-up comedy, Mann has developed a training approach that blends improv principles with real-world law enforcement communication. His work focuses on presence, adaptability and intentional action, helping officers navigate high-stress encounters, mental health crises and everyday conflicts with greater confidence and control.

About our sponsor

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.